Frequently Asked Questions

Use this page when you want quick answers to common SPRK questions about companies, navigation, licensing, support, backups, and the difference between product help actions and accounting transactions.

When To Use This

Use this article as a first-stop reference before you contact support or assume a workflow changed your books.

Before You Start

• You are signed in to SPRK, or you are reviewing the public help center before using the app.
• You can open the sidebar, Companies, License, Support, Preferences, and Backups if you need to verify an answer inside the product.

Steps

1. Match your question to the closest topic below.
2. If your question is about which company you are editing, check the active company selector in the sidebar or open Companies to confirm the current selection.
3. If your question is about company creation limits, open License to review license details and usage information.
4. If your question is about troubleshooting, updates, or built-in help topics, open Support.
5. If your question is about backup timing or backup location, open Preferences and then select Backups.
6. Use these quick answers for the most common questions:

• Does switching companies change my transactions? No. It changes which company you are viewing, but it does not post or edit transactions by itself.
• Do demo companies count toward the first real company limit? No. Current product guidance says demo companies do not count toward the first real company allowance.
• Does adding or viewing a license post anything to the books? No. Licensing affects workspace access and visibility only.
• Does downloading a support log or checking for updates affect balances? No. Those are product-support actions, not accounting entries.
• Can I create another company without a license? Your first real company is free. Additional real-company creation may show a license prompt.
• Where do I confirm backup timing? In Preferences under Backups, where the schedule is shown in local device time.
• Where do I find quick in-product help topics? In the Support tab under How To Guides.
• How do I confirm what version I am using? Check the version shown in the sidebar footer.
• Where do I confirm whether a workflow is covered? Start with the section README that matches the product area, then open the linked workflow page.

What Happens Next

You can answer common SPRK usage questions quickly and route yourself to the right product area for confirmation.

• Reading FAQ guidance does not create, edit, reverse, or delete a journal entry.
• Switching companies changes working context only and does not post a transaction by itself.
• License, support, backup, and update-reference actions described on this page do not affect account balances unless you separately enter or classify accounting transactions elsewhere in SPRK.

If Something Looks Wrong

What You See	What To Check	What To Do Next
The result looks ready, but a key check is unresolved	Assuming a settings or support action changes the books just because it changes what you can see	Verify the visible SPRK state before continuing
A needed review step is missing	Forgetting to confirm the active company before starting a workflow	Go back to that check before continuing
Two similar workflows or fields are easy to mix up	Treating usage statistics or backup settings as accounting entries	Use the specific workflow or control named on this page

Related

• Switch between companies
• View license information
• Use the support tab
• Review backup settings visible in the product