Choose the supported bill correction path before changing a posted, paid, partial, or void-sensitive bill.

When To Use This
- A bill needs correction after it has moved beyond simple draft entry.
- You need to decide whether to edit, pay, reverse payment, void, or review linked journals.
- You need to preserve bill and posting history while correcting the vendor record.
Before You Start
- Confirm the active company and bill number.
- Review bill status, total, balance, due date, and payment history.
- Review linked journal entries before changing a posted bill.
- If the bill has active payments, reverse or unapply payments first where SPRK requires that guardrail.
Steps
- Open
Bills. - Find the bill.
- Review the row action menu and choose the visible action that matches the correction:
- Use
Editfor supported field changes. - Use the dollar action for payment.
- Use
View payment historyorView linked journal entrieswhen you need review before changing the bill. - Use
Void billonly when it is visible and enabled.
- For an eligible bill void, confirm the bill is
Openand its full balance still equals its total. - Do not use the void path for draft, partial, paid, or already voided bills.
- In the
Void billmodal, choose the void posting date:
TodayOriginal bill dateCustom date
- Enter a reason.
- Confirm
Void billafter reviewing the bill and date.
What Happens When You Void or Correct
A successful Void bill posts a reversal journal entry, sets the bill status to Void, zeroes the bill balance, and records void details instead of deleting the bill. Saving changes to an already posted bill follows the posted-save strategy you choose when SPRK prompts. If a bill has active payments, SPRK blocks voiding or recognition-journal reversal until those payments are reversed or unapplied.
If Something Looks Wrong
| What You See | What To Check | What To Do Next |
|---|---|---|
Void bill is unavailable |
Bill status, balance, and active payments | Use the visible correction action or clear required payment activity first |
| The bill is partial or paid | Payment history and payment applications | Reverse or unapply payments where SPRK requires it before voiding recognition |
| A draft bill needs removal | Whether the bill has posted ledger impact | Use the draft action available for that bill instead of a void workflow |
| A posted-save prompt appears | The posted-save strategy and date choices | Choose the strategy that matches the intended correction |
| The correction would duplicate another adjustment | Existing linked journals and payment history | Stop and review the source workflow before confirming |