Review Document Payment History and Linked Journals

Invoice row actions showing payment, linked journal, payment history, and void actions

Bill row actions for payment history and linked journal review

Review invoice and bill payment history from the source document, then use linked journal review to understand the posting trail.

When to use this

Use this guide when an invoice or bill balance changed and you need to trace whether the change came from a direct payment, a Banking match, or a linked journal action.

Steps

Open Invoices or Bills.
Find the document by number, party, date, status, total, or balance.
Use the row action menu when you need document-side review.
For invoices, the current action menu can show Print, Record Payment, Match Payment, View linked journal entries, View payment history, and Void invoice on eligible rows.
For bills, use the visible row actions for payment, matching, payment history, and linked journal review.
Use View payment history to review applications without editing the document.
Use View linked journal entries to inspect the accounting trail.
If a payment must be undone, stay with the document’s linked accounting trail:
- Open More > View linked journal entries on the invoice or bill.
- Open the journal entry for the payment, then select Reverse.
- Choose the reversal date.
- In Confirm Source Document Reversal, select Reverse payment application for an invoice payment or Reverse bill payment application for a bill payment.
- Confirm only after checking the document, amount, and reversal date.
Use a document void only when the invoice or bill itself is wrong. Do not delete or rewrite the payment journal manually.

What happens next

You can explain why a receivable or payable balance changed and where to inspect the supporting accounting entry.

Recording or matching a payment can post a payment entry and update the document balance.
Reversing a payment-linked journal can deactivate the payment application and reopen the document balance where the source workflow supports that action.
Linked journals preserve audit history; corrections should use supported reversals or source-document actions.

If something looks wrong

What You See	What To Check	What To Do Next
A payment came from a bank match	Whether you are reviewing the pending bank row or the document’s recorded payment	Use the linked journal to trace the posting before choosing a reversal
The payment remains in history after reversal	Whether it is shown as inactive or reversed and the document balance reopened	Keep the historical row; the reversal preserves the audit trail